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Our starter package

MS Teams for SAP Sales Cloud

Using modern collaboration tools in sales

Unnecessary tool changes have a negative impact on concentration. With our integration, you combine the comprehensive 360° customer view from SAP Sales Cloud with the sucessful functionalities of Microsoft Teams and ensure more productivity and efficiency in sales!
  • digital collaboration

    Short distances, fast exchange - successful sales is teamwork.

  • optimized knowledge management

    Start the next customer meeting well informed with the central file storage.

  • ideal customer experience

    Provide customers with competen, individual and personal support and inspire them.

the starter package at a glance

Create a working environment that has a positive effect on concentration and cooperation and motivates your team to top performance. Short coordination channels, central file storage, uncomplicated chat & call functions support your employees optimally in everyday life. It is obvious if you are a strong team, you will also inspire your customers and prospects - with individual advice, short response times and tailor-made offers.

Telephony

Thanks to CTI (Computer Telephony Integration), you can make outbound calls directly from SAP Sales Cloud and have all information on accounts and opportunities at your fingertips.

Document storage

Revise offers quickly and easily, coordinate with colleagues and store them centrally - with our SharePoint Online integration, your mobile intranet is just a click away.

Collaboration

Lean communication and information processes are a key success factor. With this integration, you anchor digital collaboration from a team channel directly in your CRM.

Chat

When time is of the essence, a private chat message is the preferred means of gaining information - and it's even faster when you trigger the private message directly from SAP Sales Cloud!

In cooperation with the All for One Group we combine the concentrated competence around Microsoft and SAP.

David Molter, Head of Presales & Innovation, All for One Customer Experience

use cases

You know how it is - some days you can no longer see the screen because of all the open windows. Frequent back and forth costs time, money and nerves. In our two use cases, we show how you can start everyday MS Teams activities conveniently and easily from your Workcenter in SAP Sales Cloud.

Start chat function in Workcenter

Our sales representative wants to know if his customer has already received the requested flyer. Previously, he would have had to leave his work environment in SAP Sales Cloud and switch to MS Teams. With the integration, he can start the chat directly from his Workcenter. The colleague contacted can answer the question directly via the MS Teams chat.

Collaboration made easy!

Our sales representative wants to open the exchange to a new activity in Teams. A new team including channels is to be created. Previously, he would have had to leave his working environment in SAP Sales Cloud and switch to MS Teams to do this. With the integration, he can open the team directly from his Workcenter.

We would be happy to show you a complete demo of the entry package - just use the contact field below!

Flexible packaging

We adapt our entry package to your requirements:

  • Are you already working with SAP Sales Cloud and Microsoft Teams and just need more integration?
  • You are currently looking for the right CRM for your company?
  • You want to introduce Microsoft Teams in your company and connect it to SAP Sales Cloud?

Our experts for SAP Sales Cloud and Microsoft Teams will be happy to advise you on the various entry scenarios!

Our services at a glance

  • Deployment and implementation of the integration
  • Training for your users
  • Technical support
  • Updates and future functional enhancements

david_molter_2316x1054
David Molter Head of Product Management

All for One Customer Experience / All for One Group

The All for One Group with 2,500 experts bundels strategy, organisation and process consulting as well as technology know-how in combination with IT consulting and services within one company.

All for One Customer Experience is member of the All for One Group and the specialist for all topics related to marketing, sales and customer service.

More at www.all-for-one.com and https://cx.all-for-one.com/en/index.html