You know how it is - some days you can no longer see the screen because of all the open windows. Frequent back and forth costs time, money and nerves. In our two use cases, we show how you can start everyday MS Teams activities conveniently and easily from your Workcenter in SAP Sales Cloud.
Start chat function in Workcenter
Our sales representative wants to know if his customer has already received the requested flyer. Previously, he would have had to leave his work environment in SAP Sales Cloud and switch to MS Teams. With the integration, he can start the chat directly from his Workcenter. The colleague contacted can answer the question directly via the MS Teams chat.
Collaboration made easy!
Our sales representative wants to open the exchange to a new activity in Teams. A new team including channels is to be created. Previously, he would have had to leave his working environment in SAP Sales Cloud and switch to MS Teams to do this. With the integration, he can open the team directly from his Workcenter.
We would be happy to show you a complete demo of the entry package - just use the contact field below!